We want you to be completely satisfied with your purchase. If you are not satisfied, we offer a simple return process. Please read the following return policy for details:

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Eligibility for Returns
Items must be returned within [30] days of the delivery date.
Products must be unused, undamaged, and in their original packaging.
Digital products, custom-made items, or final sale items are non-returnable unless they are defective.

 

Process for Returns
Contact our customer service team at [email] within [30] days of receiving your item to initiate a return. Please include your order number and reason for the return.
We will provide you with a return authorization and instructions on how to return your item(s).
Return the item(s) using a trackable shipping method.

 

Refunds
Once we receive your returned item(s) and inspect them, we will process your refund.
Refunds will be issued to the original payment method within [7-10] business days.
Shipping costs are non-refundable, except in cases where the product is defective or incorrect.

 

Exchanges
If you would like to exchange an item, please follow the return process and place a new order for the replacement item.

 

Non-Returnable Items

Gift cards
Digital downloads
Custom or personalized products
Items on final sale or clearance

 

Damaged or Defective Items
If your item arrives damaged or defective, please contact us within [7] days of receiving your order with photos of the damage. We will offer a replacement or refund at no additional cost.

 

Shipping Costs
Customers are responsible for return shipping costs unless the item is defective or we made an error.